SKYLINE HOMES

Beyond Housing

Skyline is more than just single family housing. Because we have an advantage in the factory-built and manufactured housing industry, we are able to build an array of structures for residential and commercial use. Below is a list of some of the special projects we have completed.

Skyline has implemented a Commitment of Excellence program that is designed to help us determine if we are meeting the quality expectations of our factory-built housing and modular housing customers. We ask each new homeowner to evaluate their buying experience. We want to know how well you are satisfied with your new Skyline home and if you are pleased with the professionalism, service and follow-up of the retail home dealer from whom your home was purchased. If you had to do it all over again, would you choose a Skyline home? Would you do business with the same factory-built housing home dealer? Would you recommend Skyline or the dealer to a relative or friend?

The responses from Skyline homeowners are translated into a Customer Satisfaction Index (CSI). The Customer Satisfaction Index is compiled by an independent nationally recognized industry leader in tracking customer satisfaction. The CSI score enables Skyline to monitor if the customer’s expectations have been met. To date, the results have been extremely useful. The CSI score has enabled Skyline to continually improve customer satisfaction, even in today’s competitive, quality-oriented market. This effort has resulted in improved homes for our customers.


Skyline has an A+ rating with the Better Business Bureau and is a BBB accredited business. Businesses that earn BBB accredited business status contractually agree and adhere to the organization’s high standards of ethical business behavior.

Built to Code

Manufactured (i.e. HUD code) homes are built to federal building standards, the Federal Manufactured Home Construction Safety Standards.

The HUD code regulates the design, construction, structural durability, trans-portability, fire resistance and energy efficiency of a home. It also prescribes performance standards for the mechanical, plumbing and electrical systems. Manufactured homes are built and shipped on a permanent chassis.

Consistent quality begins with care for detail

Manufactured homes are inspected frequently at the assembly plant during each phase of construction. In-plant inspectors, as well as independent agencies, inspect your home on behalf of federal, state and local governments for code compliance. Evidence of this inspection is the application of a federal, state or inspection agency label of approval.


 

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